M A D E L I N E G O S S
April 2022 - Feb 2023 | Springboard
EDUCATION
UX/UI Design Career track
700+ hours of hands-on courses, with 1:1 expert mentor oversight, and completion of four in-depth portfolio projects aimed at mastering skills and gaining experience.
2017-2018 | Oxford University, Oxford UK
Master of Science in Nature, Society, & Environmental Governance
2013-2017 | The University of Texas at Austin
Bachelor of Journalism, Minor in Geography
SKILLS
UX Design
Design Thinking
Information Architecture
Human-centered Design
Accessible Design (WCAG)
User Flows
Storyboarding
UI Design
Design Operations
Atomic Design
Sketching
Wire Framing
High-Fidelity Prototyping
Persuasive Design
Brand Design
Qualitative Research
In-depth Interviews
Interview Analysis
Ethnographic Fieldwork
Persona Development
Empathy Mapping
Participant Recruitment
Competitive Analysis
Research Design
Tools
Figma
Adobe Illustrator, Premiere
Maze
Miro
Microsoft Office
Mizaru | Remote | April 2023
UX PROJECTS
UX/UI Designer - Mizaru (Copilot) Case Study
Four-week design internship with a start-up business that serves users with visual and auditory impairments. In-depth UI redesign of client-facing mobile app with complimentary UX improvements with a focus on accessibility and experience of users who access the app via screen readers.
Alter Eco | UX/UI Designer, UX Researcher | April - Nov 2022
Alter Eco was created using design thinking principles including in-depth research and competitor analysis, user interviews, guerrilla testing, wireframing, atomic design, and two rounds of high-fidelity testing followed by the creation of a case study.
CityPups | UX/UI Designer, UX Researcher | December 2022
Design sprint following Google Ventures format that resulted in a functioning high-fidelity prototype designed, tested, and modified in one business week.
RESEARCH EXPERIENCE
Community Roots Housing | Seattle, WA | April 2021 - Oct 2022
Administrative & Foundation Assistant
Created more intuitive information architecture in company data systems which lead to increased team efficiency and fewer errors in financial processes. Wore many hats to provide needed skills and services from financial bookkeeping to writing and editing.
EXPERIENCE
Access by Design, Inc.| Remote | June 2023 to Present
UX/Web Designer
Working on a research-backed redesign of the company website with a focus on improving web accessibility. The key deliverables I am providing are: research and competitive analysis, wireframes, updated web copy, and a finalized public website redesign.
Master’s Thesis| Oxford, UK & Port Aransas, TX | Jan-Sept 2018
15,000-word thesis independently researched, designed, and written following two months of ethnographic fieldwork and in-depth secondary research.
Outdoor Sport Academy | Issaquah, WA | Sept 2020 - March 2021
Program Designer
Designed and maintained communication and marketing strategies focused on partnership creation, selective advertising to a specific audience, and building clientele loyalty while also creating an innovative athletic program for a non-traditional sport that served over 50 athletes of varying ages.
George Pocock Rowing Foundation | Seattle, WA | Aug 2019 - July 2020
Program Design Coordinator
Managed a multi-city program serving over 20,000 students locally, overhauling outdated organizational systems to improve efficiency and customer experience leading to sustained changes. Led and mediated difficult conversations between junior staff and the foundation board to discuss diversity, equity, and inclusion practices of the organization which lead to enduring efforts to improve.
INDEPENDENT EXPERIENCE
Codecademy - Learn HTML & CSS | Completed
Accessible Technology Seminar - Microsoft Inclusive Design: Cognitive Exclusion | Completed
Figma - Design & Best Practices | Completed
FKBikes | UX/UI Designer, UX Researcher | Jan 2023 - Feb 2023
FKBikes is a simulation of a project with an E-commerce site. Provided with details from a fictitious project manager, I was asked to redesign a site to improve transaction rates.